How do I know if my entries have been received?
As soon as your order is placed, all entries are automatically submitted to the sweepstakes administration agency. It's as easy as that! Now you can just sit back, wait for your Knckout gear to arrive, and hopefully win the truck of your dreams!
How do I know if my order has been shipped?
As soon as your order ships, you should receive an email with tracking information. We carefully monitor each and every order to make sure all ship as soon as possible! If any concerns arise, just shoot us an email at email@example.com and we will reply normally within minutes!
When will my order ship?
Orders NORMALLY ship within 2-3 business days, and we strive for less! If you have still not received confirmation and tracking after this time period, please be patient. We sometimes deal with holdups from the manufacturer, printer/embroiderer, weather and other unforeseen setbacks. No worries, we will make sure your order is sent as soon as possible!
Why didn't I receive my entire order in one shipment?
Sometimes, your order will ship from more than 1 location! Some select items ship directly from the manufacturer, and some ship from our central warehouse! No worries, if you receive a partial order, the rest of your items will follow close behind! Don't hesitate to contact us if the need arises!
Why has my order still not shipped after 2-3 business days days?
We sometimes deal with holdups from the manufacturer, printer/embroiderer, weather and other unforeseen setbacks. No worries, we will make sure your order is sent as soon as possible!
I entered the wrong address on my order, how can I change it?
Please contact us ASAP at firstname.lastname@example.org and we will work with you to resolve the issue as quickly and effectively as possible.
I messaged you on social media about my order and have not received a reply.. what can I do?
Due to the enormous amount of activity on our social media pages, we may not see your message. Please contact us at email@example.com and we will take care of you.